SALES, REFUND, AND RETURN POLICY:
Absolutely no refunds on turbo kits, short blocks, intercoolers, wheels, exhaust systems, downpipes, brake kits, coil over kits, special orders or electronic parts. Waivers on this policy can be reviewed on an individual basis with our management staff. Store credit can be applied on item's that are 100% not used or mounted to the vehicle. 25% restocking fee applies. A 10% cancellation fee applies to ANY canceled order. In the event an order is cancelled by credit card chargeback, a 20% cancellation fee will be invoiced and billed separately. The customer agrees to pay all necessary legal fees incurred for the collection of cancellation fees. Refunds will normally be processed within 30 days.
No return will be accepted without a RMA (return material authorization). 25% restocking fee applies. A 10% cancellation fee applies to ANY canceled order. For custom projects where a deposit is required, we reserve the right to consider the project abandoned and retain said deposit if no communication is conducted within a 90 day period. Waivers on all fee's can be reviewed on an individual basis.
USED PARTS - Used parts are sold as-is without any warranty of any kind, either expressed or implied. There is no guarantee made as to the condition of used parts, as many times their exact condition is unknown. Customer assumes all risks connected with the purchase, installation, and/or use of used parts sold by Racing Solutions, LLC. The company will not be held liable for any delays or damages, consequential or otherwise, incurred as a result of the sale, installation, or use of used parts.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based.To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. At times the dimensions of an item will require the shipping rate to be calculated at a higher rate. If this occurs, you will be notified prior to shipping with the recalculated shipping rate.
There are times and circumstances when a customer would like to purchase a product and have it shipped to somewhere besides the address listed on their credit card statement.
On our order form we request that the billing and shipping address be the same. The reason we do this is for credit card and address verification purposes. We do this to minimize fraud. The credit card company will simply state that the transaction is an exact match when all is good. If the shipping address is NOT listed in your credit card data base with the credit card company, then the response will come back as an "address mismatch". We cannot complete the order with address mismatches. Our customer care representative will telephone you and ask that you either add a secondary shipping address or ship to your billing address as on the credit card.
How to add a secondary shipping address?
This is very simple to do. Simply telephone your credit card company (800#) and inform them you wish to add a secondard shipping address onto your account. This process will take 5 minutes and then we will be able to ship to any address you have added to your account. This protects you against fraud and helps us process and ship your order in a timely fashion.
All damages must be reported within 24 hrs of receiving shipment to our Customer Service Department!
Terms and Conditions
Our full Terms and Conditions can be found here!