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Pricing and Billing

Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the the State of Texas.  In the event you are placing a large order and Texas Sales Tax is a concern, please contact our customer service department to discuss your purchase. Depending on the product, we may be able to offer an additional discount to help offset the cost of sales tax.
I have a question on my charges.
  Click the "Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact Customer Service for further assistance.
I need a copy of my receipt/invoice.
  Click the "Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Our system will charge your credit card once the order has been processed. Please contact us if you have any concern or need to make special arrangements for your purchase.