Loading... Please wait...
  • My Account
  • Order Status
  • Wish Lists
  • Gift Certificates
  • View Cart

RSI Terms and Conditions

RSI Racing Solutions, Inc

Terms and Conditions

 

GENERAL:

For purposes of this agreement, the term "The Company" is meant to represent RSI Racing Solutions, Inc.

This document supersedes all previous company terms and conditions.

RSI Racing Solutions, Inc reserves the right to make changes to company terms and conditions at any time, and without warning.  RSI Racing Solutions, Inc also reserves the right to make changes and/or modifications in pricing structure or product design at any time, and without warning.   

LABOR RATE:

Our labor rate is currently $125.00 (One Hundred Twenty Five U.S. Dollars) per hour.  Two hour minimum required for all diagnostic and/or installation work.

DYNO TESTING RATE:

Dyno testing using our in-ground chassis dyno is priced at $225.00 (Two Hundred Twenty Five U.S. Dollars) per hour, per vehicle.  Pricing may be modified at the discretion of company management.

SALES TAX LIABILITY:

Texas Sales Tax is payable on all invoices which specify work to be completed at our Texas facility or for parts picked up in person from our Texas facility.  Sales Tax is also payable on all invoices for goods and services sold to person(s) residing within the State of Texas.  Taxes currently total 8.25% of the TOTAL invoice amount.  Labor is not exempt from Texas Sales Tax unless replacing or repairing a factory installed part as part of a repair invoice.  All customers are required to pay Texas Sales Tax unless the purchaser requests an exemption for resale and is the holder of a valid automotive-related tax resale license.  All customers who request an exemption for resale must provide an approved resale exemption certificate with an original signature. 

PAYMENTS ACCEPTED:

RSI Racing Solutions, Inc accepts the following as payment:  VISA, MasterCard, and Discover credit cards, Certified Checks, Money Orders, Bank Wire Transfers, and Cash.  Personal checks are only allowed with prior management approval, and are subject to a $25 return check fee.  Collection costs and any other associated costs will be paid by the customer if a check is returned for any reason.  In accordance with Texas Motor Vehicle Law, your vehicle may be subject to repossession for returned checks or credit card stop payments or charge backs.  If paying by credit card, customer must provide complete shipping information as well as valid credit card information including credit card number, credit card expiration date, credit card mailing address, and telephone number.  Credit card fraud will be investigated and prosecuted to the full extent of the law. RSI Racing Solutions, Inc reserves the right to decline any form of accepted payment from any customer at any time, without cause or reason.

SALES, REFUND, AND RETURN POLICY:

Absolutely no refunds on turbo kits, short blocks, intercoolers, wheels, exhaust systems, downpipes, brake kits, coil over kits, special orders or electronic parts. Waivers on this policy can be reviewed on an individual basis with our management staff. Store credit can be applied on item's that are 100% not used or mounted to the vehicle. 25% restocking fee applies. A 10% cancellation fee applies to ANY canceled order. In the event an order is cancelled by credit card chargeback, a 20% cancellation fee will be invoiced and billed separately. The customer agrees to pay all necessary legal fees incurred for the collection of cancellation fees. Refunds will normally be processed within 30 days. 

 No return will be accepted without a RMA (return material authorization). 25% restocking fee applies. A 10% cancellation fee applies to ANY canceled order. For custom projects where a deposit is required, we reserve the right to consider the project abandoned and retain said deposit if no communication is conducted within a 90 day period. Waivers on all fee's can be reviewed on an individual basis.

 USED PARTS - Used parts are sold as-is without any warranty of any kind, either expressed or implied.  There is no guarantee made as to the condition of used parts, as many times their exact condition is unknown.  Customer assumes all risks connected with the purchase, installation, and/or use of used parts sold by Racing Solutions, LLC.  The company will not be held liable for any delays or damages, consequential or otherwise, incurred as a result of the sale, installation, or use of used parts.

VEHICLE REPAIR AND MODIFICATION POLICY:

Deposits will be required to schedule and reserve a time slot in advance for completion of invoiced work.  Deposits do not guarantee a specific date for invoiced work to begin, however, deposits do guarantee that a time slot will be scheduled and reserved for completion of invoiced work.  Deposit amounts are normally 50% of the invoice total, but are up to the sole discretion of management.  Any invoice totaling over $5,000.00 (Five Thousand U.S. Dollars) which includes work to be performed at our facility, requires a deposit of at least 50% prepaid at the time the vehicle is delivered to our facility.  Deposits are NON-REFUNDABLE!

Upon completion of invoiced work, all invoices must be fully paid before the vehicle is permitted to leave our facility.  When taking delivery of any vehicle upon completion of invoiced work, payments must be made in the form of certified funds or cash.  Personal checks or credit cards are not allowed as forms of payment.

It is the customer's responsibility to obtain transportation to and from our facility at all times!

All parts removed from customer vehicles will be considered the property of RSI Racing Solutions, Inc unless prior arrangements have been made with management.  Any part left at our facility once the vehicle has been returned to the owner will be considered the property of RSI Racing Solutions, Inc.  It is the responsibility of each customer to arrange for the return of his/her parts before removing their vehicle from RSI Racing Solutions, Inc facility.

PAST DUE ACCOUNTS:

INVOICED PARTS WITH LABOR:

A penalty fee of 1.7% per 30-day period (or 20.4% annually) shall be applied to all past due accounts.  Past due accounts are those invoices which are not paid in full within 30 days after completion of work.  This penalty fee will accrue on the full balance due until paid in full.  Storage fees will also apply to any vehicles left at our facility over 30 days from the date of completion.  Storage fees will total $20.00 (Twenty U.S. Dollars) per day.  Vehicles left at our facility over 90 days after the date of completion will be subject to public auction.  Penalty fees and storage fees are based on a 360 day year, 30 day months.  The proceeds of such sale will be applied to any unpaid invoices, and the balance will be forwarded to the vehicle owner and/or lien holder.  No warning will be given as to the date of public sale, other than that required by law.  It is the vehicle owner's responsibility to claim vehicles left at our facility within 90 days after completion.  

INVOICED PARTS ONLY:

Any open invoice that remains in our system over a period of 90 days without full payment received and no account activity will be cancelled.  This does not apply to special orders, custom orders, or any other circumstance beyond the control of the customer.  The terms "unpaid" and "without activity" are defined as those invoices for items that have not been shipped which may or may not have deposits applied, however, the customer has made no attempt to complete payment and/or secure delivery of the invoiced items within 90 days of the invoice date.  Any deposits received may be forfeited and the invoice will be cancelled.  It is the responsibility of the customer to ensure that prompt payment is made to secure the cost of invoiced items.  In some cases, management will convert the deposits applied to a cancelled invoice into company internal credits for use with future purchases.  Appropriate penalty fees (1.7% per 30-day period) will be assessed on cancelled deposit amounts.  If the customer wishes to cancel his/her open order after 90 days from the invoice date, a 30% restocking fee will be charged in addition to appropriate penalty fees.

CORE CHARGES:

Core charges apply to all cylinder heads, engines, transmissions, intake manifolds, and/or any other product at the sole discretion of management.  These core charges may vary according to market changes and are currently listed on the catalog pages.  Core parts must be returned to the company in working condition as removed from the customer vehicle.  Non-working cores are allowed on engines and transmissions so long as the damage is not extensive enough to prevent reasonable repair.  All other core parts must be returned damage-free to the company and in working order.  Core charges will not be refunded on damaged core parts. 

NOTICE OF LEGAL DISCLAIMER:

All products (including motor vehicles) sold or installed by RSI Racing Solutions, Inc are intended for high performance, racing, and off-road use only.  Due to the nature of such parts, the unusual stresses placed upon them, and the fact that we cannot control how they are installed or used; there is no warranty of any kind on any RSI Racing Solutions, Inc product or service. RSI Racing Solutions, Inc expressly disclaims any warranty, either expressed or implied, including all warranties of merchantability or fitness for a particular purpose. RSI Racing Solutions, Inc also disclaims any other obligation or liability as a result of products sold and/or installed or any service provided.  No representations have been or will be made to the buyer regarding RSI Racing Solutions, Inc products, including, but not limited to, their quality or performance.  RSI Racing Solutions, Inc shall not be held liable for any damages caused by a defect or failure of parts manufactured, sold, installed, or services performed.  The company shall not be responsible for any damages, consequential or otherwise, arising from any cause whatsoever.  RSI Racing Solutions, Inc will not be responsible for labor, transportation, or any other related costs incurred as a result of any part failure or defect.  If at any time RSI Racing Solutions, Inc requires the services of an attorney in reference to the customer or activities related to the customer, whether legal action is brought or not; the customer agrees to pay all costs involved, including, but not limited to, court costs and attorney fees.

The installation of any product sold by RSI Racing Solutions, Inc on any vehicle intended for use on public roads may violate certain U.S. and/or State laws or regulations, including those relating to motor vehicle safety and emissions standards.  The purchaser assumes all risks and expenses relating to unlawful vehicle operation on public roads.  RSI Racing Solutions, Inc shall not be held liable for unlawful vehicle operation.

Agreement to Hold Harmless 

RSI Racing Solutions, Inc will not be held responsible for any damages to persons and/or property while located at our facility or while under the care or direction of authorized employees or agents of the company. RSI Racing Solutions, Inc along with its employees or agents, will not be held liable for damages, consequential or otherwise, to vehicles left at our facility or under our care and/or operation.  It is the responsibility of the customer and/or vehicle owner to maintain adequate insurance coverage while the vehicle remains at our facility or under our care.  The Company is not responsible for acts of vandalism, theft, weather, fire, or any other reason that may cause damage to a customer vehicle.  In the course of executing a work order, The Company may be required to test drive customer vehicles.  It is the responsibility of each customer to maintain valid and current State registration and inspection documentation for the vehicle when under the care of RSI Racing Solutions, Inc.  Proof of such registration and inspection must be kept with the vehicle at all times, along with valid proof of adequate insurance coverage.  The customer will be responsible for payment of any fines, fees, or legal costs incurred as a result of failure to maintain current insurance coverage, State registration, or vehicle inspections for the vehicle. 

Waiver and Assumption of Risk

Each and every customer of RSI Racing Solutions, Inc voluntarily makes and grants this waiver and assumption of risk for itself and its assigns, in favor of the company for the opportunity to utilize the facilities, equipment, materials, and any other asset of the company; and/or to engage in activities or gatherings sponsored by the company; and/or to utilize the labor and materials supplied by RSI Racing Solutions, Inc for use in a motor vehicle.  The customer will hereby waive and release any and all claims whether in contract or of personal injury, bodily injury, property damage, damages, losses, and/or death that may arise from aforementioned installation, use, or receipt.  Customer understands and recognizes that there are certain risks, dangers, and perils connected with the installation and use of high performance, racing, and/or off-road parts.  It is fully acknowledged that these risks are understood at the time of purchase.

All claims involving RSI Racing Solutions, Inc are to be governed by the laws of the State of Texas

Dodge Viper is a registered trademark of Chrysler, LLC. RSI and FuelTec Products are trademarks of RSI Racing Solutions Inc.